Google Ad Grants policy

Quality Score: the rule and the reality

Ad Grants does not allow keywords with a Quality Score below 3. What the policy does not say is that most keywords never get a score in the first place.

Two things are true here and they pull in opposite directions, so it is worth separating them.

The rule

  • Below 3 is not allowed. Keywords with a Quality Score under 3 have to be removed or paused. They do not serve anyway, and they count against the account.
  • Between 3 and 7 is a signal to check the page. A mid-range score usually means the landing page is loosely related to the keyword rather than clearly about it. That is a page problem, not a bidding problem.

The reality

When we tried to read Quality Score across the whole keyword portfolio of 706 accounts, we found that Google does not issue one for 97.5% of keywords. The score exists only for the handful of phrases that already have traffic — enough impressions and clicks for Google to have an opinion.

That makes Quality Score a consequence of having traffic, not a route to it. An account where almost nothing serves has almost no scores to improve. Setting "raise the Quality Score" as a goal, or holding an agency to it as a KPI, measures something that only appears after the real work has already paid off.

What to do with the mid-range scores

Treat a score of 3–7 as a pointer to one specific question: does the page this keyword points at actually answer it? Across 75,720 phrase → page pairs we rated for topic relevance, the pattern is clear:

Page titleKeywords that start producing impressionsGoogle rating "above average"
Has the phrase literally and is on topic33.5%12%
On topic, but without the phrase15.5%9%
Has the phrase, but is not on topic15.7%0%
Neither on topic nor with the phrase9.5%4%

Note the third row. A phrase in the title of a page about something else gives the same result as no phrase at all, and not a single "above average" rating across 108 cases. Relevance is the entry condition; the phrase in the title is the amplifier. The amplifier gives more, but without entry it amplifies nothing.

So for every keyword sitting at 3–7: first check whether the page answers it. If it does, put the phrase in the title and the H1. If it does not, the keyword needs a different page — or a new one.

See your keywords by Quality Score

PING.NGO lists keywords below 3 and the ones between 3 and 7 together with the page each points at.

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